We are a rapidly growing software company with offices in Austin and Dallas, Texas. Our core product is a revolutionary SaaS platform that helps organizations manage their improvement and innovation programs. Our mission is to create software that helps organizations spread continuous improvement. We have a rapidly expanding international customer base of healthcare, logistics, and manufacturing companies that includes Fortune 100 companies known for being leaders in innovation. We are growing our Customer Experience team to support, build, manage, and grow our customers’ innovation and improvement programs.
Do you want to be part of something great? Do you want to make a positive impact on the world around you? Do you want to challenge yourself? Everyone on the KaiNexus team is passionate about improvement. KaiNexus was founded on the simple belief that people and organizations want to improve. They want to improve their lives, their families, their communities and their work. We know that improving is hard, and we believe that we can utilize technology to connect people to spread a culture of improvement.
KaiNexus is a fast-paced, dynamic environment with a flat management structure. We are collaborative problem solvers who approach challenges from many different angles, leveraging our diverse backgrounds to rapidly identify and implement solutions. We believe in investing in our employee’s personal and professional development to make themselves, our company, and the world a better place. Flexibility, maintaining a healthy work/life balance, and family time are a priority for us. Being a small company, team members are given a lot of responsibility and have the opportunity to help improve the software we create, our internal processes, and contribute to our vision. We are a tech-minded, highly motivated, successful, and fun team. As part of KaiNexus, you must have the desire to put in the time it takes to get the job done, be eager to learn new things and wear many hats, and be ready for a challenge.
The KaiNexus Training Specialist role is responsible for planning and delivering customer training programs for new and existing customers. The role will be tasked with becoming an advanced user of the KaiNexus platform very quickly in an effort to effectively: 1) enable new customers, 2) train new users, 3) provide continual product support, and 4) recommend best practices for product integration and usage.
This is a full-time, salaried position.
Compensation will be based on experience.
Must be authorized to work in the U.S.