KaiNexus is a continuous improvement software company on a mission to spread improvement. KaiNexus empowers leading organizations in every industry to reinvent the way they capture, implement, measure, share, and organize improvement work for an accelerated rate of change and maximum impact. Our intuitive software platform supports a sustainable culture of continuous improvement by engaging staff and leaders with better communication, increased visibility, real-time impact reports, and expert consulting.
Do you want to be part of something great? Do you strive for a position that creates a meaningful impact for your customers? Are you looking for a challenge? Everyone on the KaiNexus team is passionate about improvement. KaiNexus was founded on the simple belief that people and organizations want to improve. They want to improve their lives, their families, their communities, and their work. We know that improvement is hard. We firmly believe that we can utilize technology to connect people to make improvement easier.
KaiNexus is a fast-paced, dynamic environment with a flat management structure. We are collaborative problem solvers who approach challenges from many different angles, leveraging our diverse backgrounds to rapidly identify and implement solutions. We believe in investing in our employee’s personal and professional development to make themselves, our company, and the world a better place. Flexibility, maintaining a healthy work/life balance, and family time are a priority for us. Being a small company, team members are given a lot of responsibility and have the opportunity to help improve the software we create, the way we create it, and contribute to our vision. We are a tech-minded, highly motivated, successful, and fun team. As part of KaiNexus, you must have the desire to put in the time it takes to get the job done, be eager to learn new things and wear many hats, and be ready for a challenge.
Our Customer Success Managers (CSMs) serve as the bridge between our customers and our organization. Our CSM team is responsible for building trusted relationships with our customers by proactively assisting each organization in accomplishing its long-term Continuous Improvement goals. Successful CSMs are forward thinkers who thrive in a team-based environment and exhibit kindness, empathy, curiosity, coachability, and flexibility toward their customers and co-workers.
Location: Hybrid, based in Austin
Job Type: Full-Time
Salary: $70,000 - $85,000
Supplemental Pay: Eligible for bonus of up to 15% of base salary
KaiNexus is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices. It is the policy of KaiNexus to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. KaiNexus prohibits any such discrimination or harassment.