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Putting Strategy Back in Strategy Deployment

Presented by Jeff Hunter, President of Jeff Hunter Strategy

Managing vision and purpose with strategic agility has never been more important for health care leaders in a turbulent and transforming industry. We know that our old mental models and systems for strategic planning are insufficient; yet in our early attempts to translate the lean-based system of hoshin planning into strategy deployment, the essence of strategy has been lost in translation. We struggle with creating unique differentiating value from the patient’s perspective, making strategic choices to reduce organizational overburden, aligning strategic intent in the organization, and deploying initiatives in a manner that accelerates learning.

Patient-Centered Strategy is a learning system that results in better care. A subset of the lean management system, it builds the leadership team’s capability to identify and satisfy patients’ needs in a unique way and deploy that strategy with a process that increases focus, reduces overburden and delivers faster results.

In this webinar, Jeff Hunter, the author of Patient-Centered Strategy, will share lessons that can apply to any industry.

Learning Objectives:

  • To learn the advantages of this Plan-Do-Study-Adjust strategic management system over the old strategic planning process.
  • To gain new insights for creating value from the patient’s perspective.
  • To understand the steps in the iterative process of developing and deploying strategy through rapid learning cycles.
  • To gain a basic understanding of how the tools in this system work together within the system, so you can practice at home

About the Presenter


Jeff HunterJeff Hunter

President of Jeff Hunter Strategy

Jeff Hunter has extensive experience in healthcare leadership, strategy formulation and strategy deployment. He excels at helping individuals and teams build their capability to manage vision and purpose with strategic agility. His peers respect his ability to analyze and synthesize complex information and ideas; communicate them in clear, understandable, and actionable terms; and facilitate strategic thinking among leadership teams with engaging, visual methods.

Jeff has a special interest in facilitating strategic thinking for “professional organizations” such as healthcare, higher education, and service organizations, as well as not-for-profit community agencies. He is the author of Patient-Centered Strategy: A Learning System for Better Care, published by Catalysis in 2018.

Jeff is on the faculty of Catalysis (formerly the ThedaCare Center for Healthcare Value), and the Donald J. Schneider School of Business and Economics at St. Norbert College. He is also a Strategic Planning Fellow for Sg2, a leading provider of health care intelligence, analytics, and consulting.