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Pursuing Zero Harm: A Powerful Platform for Embedding Lean Capability

February 27 from 1:00 - 2:00 ET

Presented by Meghan Scanlon

Why This Webinar Matters

What does it really mean to pursue zero harm—and why does it matter far beyond safety metrics?

In this webinar, Meghan Scanlon explores why zero harm is not a slogan or an unrealistic goal, but a leadership strategy that helps organizations strengthen Lean capability, psychological safety, and continuous improvement.

Drawing on lessons from healthcare, manufacturing, and the leadership legacy of Paul O’Neill, this session shows how safety—when defined broadly—can become a True North that aligns people, systems, and daily improvement efforts.

This webinar is designed for executives, continuous improvement leaders, and operational excellence practitioners across industries.


What You’ll Learn

  • Why True North goals work best when set at “perfect,” not incremental
  • How safety can serve as a values-based platform for engaging hearts and minds
  • The difference between reducing harm and truly pursuing zero harm
  • Why psychological and professional safety are essential for learning and improvement
  • The critical capabilities organizations must build to sustain transformation

Who Should Attend

This webinar is especially valuable for:

  • Executives responsible for strategy, culture, and performance

  • Continuous improvement and operational excellence leaders

  • Healthcare, manufacturing, and service-industry leaders

  • Anyone seeking to strengthen learning, safety, and Lean capability at scale

About the Presenter:


Meghan ScanlonMeghan Scanlon

Meghan Scanlon is a Principal at Value Capture, LLC, with nearly 13 years of experience leading and sustaining transformational improvement in healthcare organizations.

She has worked extensively with teams from the frontline to the C-suite, helping organizations embed Lean thinking, develop leaders, and build systems that support daily improvement.

Most recently, Meghan helped lead Value Capture’s support of the University of Virginia Health System’s “Be Safe” performance transformation effort. Previously, she spent nine years as a Senior Lean Consultant with Johnson & Johnson’s ValuMetrix Services®, supporting hospitals and healthcare systems across North America and Europe.

Meghan holds a Lean Six Sigma Black Belt and brings deep experience across operations, supply chain, IT, and clinical value streams. She is widely respected for making Lean principles practical, values-based, and actionable.