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How to Build a Sustainable Culture of Continuous Improvement

Most Lean and continuous improvement programs fail to deliver lasting results — not because the tools are wrong, but because employees aren’t truly engaged in leading change.

In this on-demand webinar, leaders from KaiNexus and Big Change Agency share a practical, experience-based framework for building employee-led Lean initiatives that create real ownership, momentum, and measurable results.

Rather than relying on top-down mandates or disconnected improvement projects, this session introduces a clear model for aligning purpose, process, performance, and people — so improvement becomes part of daily work, not a short-term program.


What You’ll Learn

  • Why traditional Lean, Six Sigma, and efficiency programs often fail to achieve expected value

  • What “employee-led” improvement really means — and what it does not

  • How leadership sponsorship enables (rather than controls) improvement

  • The four essential components required for sustainable improvement

  • How daily standups and frontline ownership accelerate engagement

  • How to move from command-and-control to trust-and-track leadership


Key Insights

Successful improvement initiatives don’t start with tools — they start with purpose. This webinar shows how organizations that skip cultural alignment often experience resistance, stalled momentum, and wasted effort.

You’ll see how employee-led improvement works when leaders clearly define direction, then empower teams to identify problems, test solutions, and drive change themselves. Real-world examples demonstrate how daily communication rhythms, visible performance measures, and coaching-based leadership combine to create a culture where improvement is continuous and self-reinforcing.

Rather than treating Lean as a one-time rollout, this session reframes improvement as an integrated system — one where people development, performance visibility, and process discipline reinforce each other over time.


Who This Webinar Is For

This webinar is ideal for:

  • Continuous improvement and operational excellence leaders

  • Lean and Lean Six Sigma practitioners

  • Manufacturing, healthcare, and service organization leaders

  • Executives facing resistance to change initiatives

  • Teams working to build a culture of daily improvement

If you’re struggling to sustain engagement, translate strategy into action, or scale improvement across the organization, this session offers a practical path forward.


Watch the Webinar On-Demand

Fill out the form to access the full recording and learn how to build employee-led Lean initiatives that last.

👉 View more on-demand KaiNexus webinars:
https://www.kainexus.com/webinars

About the Presenters:

Change-Agent-Simon-Murray.jpgSimon Murray

Leading the BIG Change Agency’s manufacturing team, Simon is a natural process improvement specialist. With a background covering industries from bricks to bread, Simon has assisted dozens of organisations move towards operational excellence with the processes used being applicable in small family businesses through to billion dollar multinationals alike.

With his experience covering Engineering, Operational and General Management positions, Simon brings a unique perspective to business improvement that enables programs to be developed that engage and impact all areas of the organisation. Understanding how every aspect of a business process fits together, Simon focuses on developing and improving systems that eliminate waste in all of its forms.

 

Benny-Headshot.jpgBenny Ausmus

CEO and Lead Facilitator of the BIG Change Agency – Benny Ausmus is a natural change maker. With a background in psychology and business coaching, Benny has assisted over 100 business leaders, executives, and sales directors in facilitating their organisations’ inner working and operative environment.

Understanding how small changes can create big differences, Benny emphasises on delivering minor yet valuable improvements that truly work, mostly through strategic consultation, cultural change facilitation, business training and coaching with BIG Change Agency. With his experience as a business trainer and facilitator for many national and international organisations including Telstra, Commonwealth Bank and EXA IT Solutions; Benny has successfully delivered more than 150 training sessions and workshops.