How to be an Influential Kaizen Coach
Why coaching matters to your organization, leaders, and staff- Practical methods for coaching staff and leaders
- How to develop people to be better improvement facilitators
- Numerous coaching scenarios and examples from Franciscan St. Francis Health and other organizations and other industries
- Key coaching fundamentals used at Franciscan
Webinar Details:
Originally Aired: July 16 at 1p EDT
Length: 1 hour
Hosted By: Mark Graban (KaiNexus VP of Customer Success) and Joe Swartz
About The Presenters:
Mark Graban | VP of Customer Success, KaiNexus
Mark Graban is the VP of Customer Success at KaiNexus. He is also an author, speaker, and consultant in the field of Lean healthcare, based in Texas. He previously authored Lean Hospitals, also a Shingo Research Award Recipient. Mark earned a BS in Industrial Engineering from Northwestern University and an MS in Mechanical Engineering and an MBA from the MIT Sloan Leaders for Global Operations Program.
Joe Swartz | Director of Business Transformation, Franciscan St. Francis Health
Joe Swartz is the Director of Business Transformation at Franciscan St. Francis Health in Indianapolis. He also previously co-authored the book Seeing David in the Stone. Joe studied Electrical Engineering at Cleveland State University as well as Management at Purdue University, where he graduated as a Krannert Scholar for academic excellence in their masters program.
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