Understanding Your Strengths and Blind Spots to Improve Buy-In and Communication

How Self-Awareness Drives Better Leadership, Collaboration, and Change

Webinar Description

Many improvement initiatives stall—not because the strategy is wrong, but because communication breaks down and buy-in never fully materializes.

In this on-demand webinar, Scott Bergmeyer explores how deeper self-awareness helps leaders communicate more effectively, reduce friction, and increase engagement across teams.

Drawing on behavioral science and real-world leadership experience, this session introduces a practical framework for understanding how personal strengths, blind spots, and communication styles influence how others experience us at work. Participants learn why good intentions don’t always translate into positive impact—and how to adapt their approach without losing authenticity.

This webinar goes beyond theory to show how understanding behavioral drives can improve collaboration, decision-making, and sustained improvement efforts.

View all previous KaiNexus Continuous Improvement Webinars

What You’ll Learn

• Why most people overestimate their level of self-awareness

• How behavioral drives influence communication, decision-making, and action

• The difference between strengths and blind spots—and how one becomes the other

• How to flex your communication style to improve buy-in

• How mismatched styles create resistance, friction, and misunderstanding

• Practical ways to work more effectively across teams and leadership levels

Who This Webinar Is For

This webinar is especially valuable for:

• Continuous improvement, Lean, and operational excellence leaders

• Managers responsible for driving change and engagement

• Executives leading cross-functional or enterprise-wide initiatives

• CI professionals struggling with resistance or lack of buy-in

• Anyone seeking to communicate more effectively at work

Key Insights

• Buy-in is less about persuasion and more about understanding how others think

• Self-awareness requires understanding both intent and impact

• Teams perform better when communication styles are intentionally adapted

• Behavioral differences are not flaws—but unmanaged blind spots can derail progress

• Sustainable improvement depends on aligning people, not just processes

The Presenter:

Scott Burgmeyer

Scott is the Executive Director of IQC and has worked and consulted in manufacturing, technology, education, and health care industries for over 30 years. In his professional career he held roles such as QA Manager, CI Manager, Organizational Development, Human Resources, SVP Quality & Improvement, and Chief Improvement Officer. Scott is a lifelong learner, professor, speaker and author of multiple books, articles and journal publications. As a Master Black Belt and creator of The DMAIC Way®, his goal is for everyone to Make it Better! Make it Stick!