Free Webinar! Leveraging Psychology for Effective Behavioral Change with Process Gemba Walks

Leveraging Psychology for Effective Behavioral Change with Process Gemba Walks

September 30 from 5:00 pm - 6:00 pm ET

Presented by
Tracy O'Rourke

Do you have a painful process, but people don’t seem to want to embrace change to improve it? Does it seem that people are comfortable with the status quo? One of the most powerful Change Management tools you have is…Gemba Walks!

We’ll explore the psychology behind Gemba Walks, specifically related to some of the concepts shared in "Switch" by Chip & Dan Heath, and why Gemba Walks are a MUST when you need a difficult change to be easier.

Webinar Preview -- Get to Know Tracy!

About the Presenter:

Tracy O'Rourke

Tracy is a Lean Six Sigma Master Black Belt, co-author of "The Problem-Solver's Toolkit"; Co-Founder of the Just-in-Time Cafe, Co-Producer and Co-Host of the Just-in-Time Cafe Podcast, a Lean Six Sigma Instructor at UC San Diego, a parody music video creator and a process improvement ZEALOT!

For 25+ years, Tracy has advised companies on many aspects of cultural change, leadership development, strategic alignment, and process improvement.

For 20+ years, Tracy has consulted in the process improvement industry. She has trained over 5000 people, mentored thousands of problem solvers through root cause analysis projects. Her expertise runs the gamut, from speaking engagements, strategic planning sessions with top executives, to facilitating Process Walks, Kaizen Events, and coaching problem solvers.