Presented by Mark Graban
In this talk, you will learn and hear stories about:
· Why it’s important to admit mistakes to ourselves
· How to reflect on mistakes without being too hard on ourselves
· How to prevent repeating our mistakes
· Key leader behaviors that create a culture where it’s safe for people to admit mistakes
Mark Graban is a senior advisor at KaiNexus, having practiced and promoted continuous improvement for more than 25 years, in manufacturing, healthcare, and software companies. He is the author of the books Lean Hospitals, Healthcare Kaizen, Practicing Lean, and his latest, Measures of Success: React Lead Better, Improve More.