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My Favorite Mistake, Your Favorite Mistake? Learning From Mistakes as Individuals and Organizations

Presented by Mark Graban

In this talk, you will learn and hear stories about:

· Why it’s important to admit mistakes to ourselves
· How to reflect on mistakes without being too hard on ourselves
· How to prevent repeating our mistakes
· Key leader behaviors that create a culture where it’s safe for people to admit mistakes

About the Presenter:

Mark Graban

Mark New Headshot-1Mark Graban is a senior advisor at KaiNexus, having practiced and promoted continuous improvement for more than 25 years, in manufacturing, healthcare, and software companies. He is the author of the books Lean Hospitals, Healthcare Kaizen, Practicing Lean, and his latest, Measures of Success: React Lead Better, Improve More.