Webinar — Lean: From Practice to Theory
Presented by Elizabeth Chase
A Real-World Lean Journey in Local Government and Public Services
Many organizations are introduced to Lean through training, books, or workshops—but struggle to translate Lean from theory into daily practice, especially outside of manufacturing.
In this KaiNexus Continuous Improvement webinar, Elizabeth Chase, Materials Services Manager at the Frisco Public Library, shares a practical, real-world Lean journey from city government and library services.
Hosted by Mark Graban, this session explores how Lean thinking was applied incrementally over time to improve processes, engage employees, and design systems that support continuous improvement.
View all previous KaiNexus Continuous Improvement Webinars
From Lean Concepts to Everyday Practice
This webinar goes beyond Lean theory to show what it looks like in practice—in a people-centered, service-based environment.
Elizabeth shares lessons learned from applying Lean principles to:
The story highlights how Lean can succeed in government and public service settings, where resources are constrained and people are central to success.
What You’ll Learn
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How Lean principles translate from theory into real-world practice
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What continuous improvement looks like in a city and library environment
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How small, incremental improvements create lasting impact
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Ways to engage employees at every level in improvement
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How Lean thinking informed the design of a new library facility
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Lessons for sustaining Lean beyond events, tools, or consultants
Who This Webinar Is For
This session is especially valuable for:
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Lean and continuous improvement leaders
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Public sector and government professionals
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Library and education leaders
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Healthcare and service organization leaders
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Managers seeking practical Lean examples beyond manufacturing
If you’re looking for a realistic, relatable Lean story—not theory or hype—this webinar will resonate.
Key Insight: Lean Works Where People Do the Work
Lean doesn’t belong to any one industry.
When leaders focus on:
Lean becomes a sustainable way of working—whether in a factory, a hospital, a city department, or a library.
This webinar shows how Lean comes to life when people are trusted, engaged, and supported.
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