How Lean Flow Increased Throughput, Improved Experience, and Reduced Staff Strain
Delivering vaccines at scale is about more than speed. It’s about creating a safe, calm, and efficient experience for patients—while protecting scarce clinical resources.
In this on-demand webinar, you’ll learn how healthcare teams redesigned vaccination clinics using Lean, flow-based principles to dramatically improve productivity and patient experience—without rushing immunizers or adding complexity.
This real-world case study shows how a patient-first clinic design helped teams move from traditional station-based models to a more flexible, resilient system that adapts to demand, space constraints, and staffing realities.
View all previous KaiNexus Continuous Improvement Webinars
What This Webinar Covers
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How traditional vaccination clinic layouts create hidden waste and bottlenecks
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Why keeping patients in one place improves flow, safety, and experience
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How to design clinics that scale from small community sites to mass immunization centers
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Ways to reduce non-value-added work for skilled clinical staff
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How rapid PDCA cycles enabled continuous improvement during live operations
Key Insights You’ll Gain
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Patient-first flow can significantly increase doses per immunizer without increasing pace
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Eliminating unnecessary movement improves safety, clarity, and patient satisfaction
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Clinic design must adapt to immunizer cycle time—not the other way around
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Visual management and simple cues enable smoother flow and faster problem detection
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Continuous improvement can happen in real time—even under crisis conditions
Who This Webinar Is For
This session is especially valuable for:
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Healthcare leaders overseeing vaccination or high-volume clinics
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Continuous improvement and Lean professionals in healthcare
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Quality, operations, and patient experience teams
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Public health and health system planners preparing for future large-scale clinics
Dr. Joy Dobson
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