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An Innovative “Patient First” Vaccination Clinic Design

Presented by Dr. Joy Dobson

Learning Objectives:

  • Become familiar with a “care comes to the client” concept as applied in Canadian vaccination clinics
  • Use lean concepts embedded in a “Patient First” model to improve value in clinics of any size

About the Presenters:

Joy DobsonDr. Joy Dobson

Joy is a former anesthesiologist and critical care physician who now restricts her practice to health system care. She has held a variety of leadership roles and been part of a large-scale lean transformation in Saskatchewan. Since February, Joy has been part of the quality improvement team tasked with optimizing the vaccine rollout to 1.2M citizens in the province.