How to Navigate the Transformation Continuum

Aligning Lean Strategy, Projects, and Execution for Sustainable Results

Organizations often invest heavily in Lean tools, rapid improvement events, and large initiatives — yet still struggle to achieve true, lasting transformation.

In this on-demand webinar, Roger Tsien shares a practical framework for understanding transformation as a continuum, not a single program or endpoint. Drawing on real-world experience across manufacturing and healthcare — including system-level work at Indiana University Health — this session explores how organizations can better connect strategy, programs, projects, and improvement work.

Rather than treating Lean, project management, and change management as separate disciplines, this webinar shows how they must work together to drive meaningful, scalable change.

Key Insights

Transformation often stalls not because organizations lack effort, but because improvement work is misaligned with strategy and capacity. This webinar introduces a way to think differently about transformation — one that recognizes varying levels of work, risk, and impact.

You’ll gain clarity on why rapid improvement events can be powerful in some situations and counterproductive in others, how scope and scale shape the right improvement approach, and why project management discipline is essential for sustaining gains. Most importantly, this session helps leaders and improvement professionals see how daily improvement, strategic initiatives, and enterprise priorities fit together as part of a single system.

What You’ll Learn

• Why transformation should be viewed as a continuum rather than a destination

• How strategy deployment connects organizational priorities to frontline work

• The differences between projects, programs, and strategic initiatives — and why they matter

• When rapid improvement events help accelerate change and when they increase risk

• How scope, scale, and resources influence improvement success

• Why Lean and project management are complementary but not interchangeable

• Practical lessons for applying these concepts in complex organizations

Who This Webinar Is For

This webinar is ideal for:

• Continuous improvement, Lean, and operational excellence leaders

• Healthcare executives and transformation leaders

• Strategy deployment and portfolio management teams

• Lean practitioners struggling with sustainability or alignment

• Leaders balancing daily improvement with large-scale initiatives

If your organization is running many projects but still not seeing the results you expect, this session provides a clearer way forward.

Watch the Webinar On-Demand

Fill out the form to access the full webinar recording and learn how to navigate the transformation continuum with greater clarity and confidence.

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About the Presenter:

Roger Chen

Roger Chen is the Executive Director of Lean Transformation at IU Health. He is an organization transformation and change management coach, with a history of quality improvement, operations management and leadership development expertise. He graduated with a B.S. in  Electronics from DeVry Institute of Technology in 1986, and earned his International MBA from Nova Southeastern University in 1999.

As a certified Six Sigma Black Belt and Master Black Belt, Roger has a unique understanding of the challenges to transition from an existing quality framework to a lean enterprise. He has lead ISO 9001:2000 Certification, Joint Commission compliance, technology teams, and developed materials to teach large organizations nationally and internationally. He has been invited to speak to healthcare institutions in the USA and Latin America on how to integrate lean thinking and leadership development to improve the effectiveness of healthcare operations. His greatest strength is helping others realize their potential while performing their jobs, so they contribute more to their organizations and society while living a better life.

His passion for coaching others to succeed allows him to excel in the development of individuals so they work as a high performing and self-directed team. He believes that lean thinking is critical to solving the long-standing challenges facing our healthcare system.