How to Manage Your Improvement Metrics More Efficiently and Effectively
In this webinar, you will learn:
- Some of the common mistakes people make when looking at performance metrics and the resulting problems
- Simple, but statistically valid and effective methods for creating, maintaining, and reviewing charts over time
- When to react and ask “what happened?” when reviewing new data points in a chart
- When to stop overreacting to individual data points and improve the overall system, instead
- How to integrate this into your use of KaiNexus or for charts you create in Excel
Originally Aired: January 24 from 1:00 - 2:00 pm EDT
Length: 1 hour
Hosted By: Mark Graban and Jeff Roussel