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How to Manage Your Improvement Metrics More Efficiently and Effectively


In this webinar, you will learn:

  • Some of the common mistakes people make when looking at performance metrics and the resulting problems
  • Simple, but statistically valid and effective methods for creating, maintaining, and reviewing charts over time
  • When to react and ask “what happened?” when reviewing new data points in a chart
  • When to stop overreacting to individual data points and improve the overall system, instead
  • How to integrate this into your use of KaiNexus or for charts you create in Excel


Originally Aired: January 24 from 1:00 - 2:00 pm EDT
Length: 1 hour
Hosted By: Mark Graban and Jeff Roussel