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How to Create a Continuous Improvement Culture by Closing the GAPS

Presented by Katie Anderson

What does a culture of continuous improvement really look like? How can leaders create an organization where people have the capability and confidence to solve problems?

Effective problem-solving is about closing the gaps between where we are today and where we need to be. While we often think about the process or operational gaps that we must close, we must also identify (and close) behavior gaps related to solving problems and supporting others in problem-solving.

In this session, you will: 

  • Understand a leader’s role in creating a “Leading to Learn” culture of continuous improvement
  • Discover the four essential behaviors – G.A.P.S – that enable leaders and team members alike to cultivate more effective problem-solving capabilities
  • Identify one tangible practice to build your leadership superpower and close your process and behavior gaps

About the Presenter:

Katie Anderson


Katie Anderson is an internationally recognized leadership and learning coach, consultant, and professional speaker, best known for inspiring individuals and organizations to lead with intention and increase their personal and professional impact. Katie is passionate about helping people around the world learn to lead and lead to learn by connecting purpose, process, and practice to achieve higher levels of performance. Her book Learning to Lead, Leading to Learn: Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning is an international #1 Amazon bestseller.