Webinar: Why Improvement Efforts Stall—and How to Make Them Stick
Many organizations invest heavily in Lean, Six Sigma, and continuous improvement methods—yet still struggle to sustain results.
The tools are sound.
The logic makes sense.
But behaviors don’t change.
In this KaiNexus Continuous Improvement webinar, Melissa Sherman explains why improvement efforts often fail without intentional change management—and how leaders can embed change management directly into their continuous improvement initiatives.
Hosted by Mark Graban, this session bridges the gap between process improvement and people-centered change, helping organizations move beyond short-term gains to lasting improvement.
View all previous KaiNexus Continuous Improvement Webinars
Connecting PDCA and Change Management
Rather than treating change management as a separate or downstream activity, Melissa shows how it can—and should—be integrated throughout the improvement lifecycle.
Using practical examples and familiar frameworks, this webinar explores how:
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PDCA and change management phases naturally align
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Stakeholder engagement must begin earlier than most teams expect
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Behavior reinforcement is just as critical as process design
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Improvements fail when adoption is assumed instead of supported
This session provides a clear, structured approach for leaders who want improvement work to stick.
What You’ll Learn
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Why continuous improvement initiatives struggle without change management
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How to align PDCA with change management frameworks
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How to identify and engage stakeholders early
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Ways to reinforce new behaviors after implementation
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How to avoid reverting to old ways of working
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Practical tools to support sustainable improvement
Who This Webinar Is For
This webinar is especially valuable for:
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Continuous improvement and Lean leaders
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Operational excellence and Six Sigma professionals
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Managers responsible for driving change
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Healthcare, manufacturing, and service leaders
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Organizations frustrated by improvements that don’t last
If your improvement efforts deliver results—but not durability—this session will resonate.
Key Insight: Improvement Requires More Than Process Design
Processes don’t change themselves.
People do.
As Melissa explains, successful improvement requires:
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Clear purpose and shared understanding
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Early and ongoing stakeholder engagement
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Reinforcement of new behaviors—not just metrics
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Leadership behaviors that support change over time
When change management is embedded into continuous improvement, results become repeatable—and sustainable.
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