How Leaders Can Reduce Resistance, Build Trust, and Make Change Stick
Change is unavoidable — but frustration, resistance, and stalled adoption don’t have to be.
In this on-demand webinar, Jamie Parker shares a practical, human-centered approach to leading change that helps organizations move forward without burning out their people.
Rather than treating resistance as a problem to eliminate, this session reframes change as a shared human experience. Leaders will learn how fear, uncertainty, and identity loss show up during change — and how everyday leadership behaviors can either intensify or ease that pain.
Drawing on Lean thinking, organizational psychology, and real-world leadership experience, this webinar provides a repeatable framework leaders can use to guide teams through change with empathy, clarity, and accountability.
What You’ll Learn
Why labeling people as “resistors” actually increases resistance
How fear and learning anxiety slow adoption during change
The human reactions leaders often misinterpret during transformations
How to communicate change in ways people can hear, understand, and trust
Practical techniques for building psychological safety during uncertainty
A structured, repeatable approach for leading change more effectively
Key Insights
Most change efforts don’t fail because the strategy is wrong — they fail because leaders underestimate the human side of change.
This webinar shows why people often appear disengaged, negative, or resistant when they are actually navigating fear, loss, or uncertainty. You’ll learn how common management responses — pressure, labeling, or “selling harder” — unintentionally make change more painful and less sustainable.
By understanding how people experience the end of the “old way” and the uncertainty of the new one, leaders can shift from forcing compliance to creating conditions where commitment and ownership can grow. Over time, this approach doesn’t just improve adoption — it reshapes culture.
Who This Webinar Is For
This webinar is especially valuable for:
Leaders responsible for organizational change or transformation
Continuous improvement and Lean practitioners
Managers experiencing resistance, fatigue, or disengagement
Organizations navigating frequent or ongoing change
Teams struggling to sustain improvements over time
Whether you’re leading a major transformation or a smaller operational change, this session offers practical guidance you can apply immediately.
Watch the Webinar On-Demand
Fill out the form to access the full recording and learn how to lead change with less resistance — and better results.
Jamie Parker Process + Results Leadership Coaching
Jamie has served in operations management roles for 17 years, including six years practicing Lean. So she knows first-hand the challenges, opportunities, and possibilities organizations face. Today Jamie helps organizations practicing Lean move from employee resistance, inconsistent performance, and improvement stagnation to highly engaged frontline teams solving problems and continuously improving toward organizational goals. Jamie does this by helping organizations transform their leaders using her signature Process + Results Lean Leadership Transformation Model. Jamie has facilitated workshops for the Association for Manufacturing Excellence, American Society for Quality, and Fortune 50 executives, in addition to years of coaching and facilitating in her formal management roles. She authored Chapter 6 in the book Practicing Lean and has facilitated webinars and podcasts in partnership with Gemba Academy. Jamie brings passion, fun, and purpose to her work in Lean and leadership.
Jamie Parker
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