Learning to Lead, Leading to Learn

Creating an Intentional People-Centered Culture

Great leadership isn’t about having all the answers. It’s about creating the conditions where people can learn, grow, and improve—every day.

In this on-demand webinar, Katie Anderson, leadership coach and founder of KBJ Anderson Consulting, shares deeply practical lessons on building a people-centered, learning-driven culture. Drawing from her work with organizations around the world and her long-term mentorship with a veteran Toyota leader, Katie explores what leadership looks like when learning—not control—is the goal.

This session moves beyond Lean tools and frameworks to focus on the behaviors, mindsets, and everyday practices that shape culture one person at a time.

View all previous KaiNexus Continuous Improvement Webinars

What You’ll Learn

• Why culture cannot be “changed” directly—and what leaders can do instead

• How setting direction, providing support, and developing yourself form the core of people-centered leadership

• What Toyota’s learning culture reveals about responsibility, failure, and growth

• How reflection and experimentation drive continuous learning

• Practical ways leaders can shift from telling to coaching

• How intention connects purpose, behavior, and results

Key Insights

A people-centered culture doesn’t emerge from slogans or training programs—it develops through consistent leadership behaviors. Leaders shape culture by how they respond to mistakes, how they define success, and how they support learning when outcomes are uncertain.

Rather than focusing on perfect targets or flawless execution, high-performing organizations emphasize direction over precision and learning over blame. When leaders take responsibility for creating the conditions for success, people are more willing to experiment, reflect, and improve.

Most importantly, leadership development is not something that happens to people—it happens with them. By learning alongside others, leaders model curiosity, humility, and growth, reinforcing a culture where continuous improvement is possible.

Who This Webinar Is For

This webinar is ideal for:

• Leaders at any level seeking to strengthen culture and engagement

• Continuous improvement and Lean practitioners

• Healthcare, manufacturing, and service leaders

• Coaches, facilitators, and change agents

• Anyone responsible for developing people—not just results

Whether you’re navigating change, leading through uncertainty, or building long-term capability, this session offers grounded guidance you can apply immediately.

About the Presenter:

Katie Anderson is leadership coach, consultant, and speaker known globally for her approach to helping individuals and organizations lead with intention. As the founder of KBJ Anderson Consulting, Katie teaches leaders at all levels – and organizations of all sizes -- how to connect and align purpose, process, and practice to achieve higher levels of performance. A California native, Katie has lived in five countries outside the United States – including the UK, Australia, and Japan – and regularly leads study trips to Japan for leaders looking to deepen their knowledge of lean practices and Japanese culture.

Katie holds a B.A. from Stanford University and was a Fulbright Scholar to Australia where she received her Master’s degree from Sydney University. Katie’s first book Learning to Lead, Leading to Learn: Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning will be published in July 2020.

Katie lives in the San Francisco Bay Area with her husband, two sons, and nearly a dozen chickens and hundreds of daruma dolls.

To learn more, visit  kbjanderson.com - or email Katie directly at katie@kbjanderson.com.