Leadership Practices and Human Skills That Promote Learning and Continuous Improvement
Webinar Description
Many organizations talk about learning, innovation, and continuous improvement—yet struggle to make learning happen consistently in day-to-day work.
People hold back ideas. Mistakes go unshared. Improvement stalls under pressure, urgency, and firefighting.
In this on-demand KaiNexus webinar, Sabrina Malter explores why learning organizations don’t emerge by accident—and what leaders can do to deliberately create the conditions where learning thrives.
Drawing on Lean thinking, organizational research, and real-world leadership experience, Sabrina explains how psychological safety, trust, and human skills enable organizations to adapt, improve, and perform in complex environments.
This session goes beyond theory to focus on practical leadership behaviors and everyday habits that help teams move from impression management and silence to learning, experimentation, and shared problem-solving.
View all previous KaiNexus Continuous Improvement Webinars
What You’ll Learn
How psychological safety directly impacts learning and performance
Why people stop speaking up—and what leaders can do to change it
Leadership practices that invite learning, questions, and dissent
Human skills that enable trust, collaboration, and improvement
How to move teams from firefighting to reflection and learning
Practical ways to build learning habits without adding more work
Who This Webinar Is For
This webinar is especially valuable for:
Executives and senior leaders shaping culture and strategy
Lean, continuous improvement, and operational excellence leaders
Managers seeking better engagement, learning, and adaptability
Organizations facing complexity, uncertainty, or rapid change
Leaders who want improvement to come from everyone—not just a few
Key Insight: Learning Must Be Designed, Not Assumed
Organizations don’t fail to learn because people don’t care.
They fail because systems, habits, and leadership behaviors quietly discourage learning.
As Sabrina explains, building a learning organization requires leaders to:
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Invite learning explicitly
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Respond appreciatively to ideas and concerns
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Create space for reflection amid pressure
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Model curiosity, listening, and humility
When learning becomes an expectation—not a side activity—performance follows.
Sabrina Malter is passionate about creating a work environment where everyone can bring their full self to work and make the boldest impact for the organization and beyond. She loves to challenge, encourage, and support organizations that embark on their learning and growth journey. 
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