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Better Decision Making: Avoiding the Conclusion Trap and Other Pitfalls

Presented by Dan Markovitz, author of The Conclusion Trap

Organizations (and individuals) frequently struggle to make good decisions. They spend money, invest in new technology, and invest enormous amounts of time and effort reorganizing in fruitless efforts to solve thorny problems. Why?

Years of training and reinforcement in school and at work, time pressures and deadlines, and inherent psychological biases cause us to jump to conclusions before we even understand the problem we’re attempting to solve.

This workshop will help you make better decisions by eliminating that tendency. We’ll learn a powerful, four-step process that ensures you will deeply understand a problem before pursuing any given solution:

(1) gathering both facts and data, so you can accurately grasp the situation

(2) framing the problem, so you can avoid cognitive biases

(3) isolating contributing factors, so you can manage complex situations

(4) finding the root cause, so you can avoid ineffective band-aids

The Presenters:

Rotman PhotoDan Markovitz
Founder & President of Markovitz Consulting

Dan Markovitz helps organizations improve execution by invigorating their lean efforts. He has worked with clients throughout the US and Europe. Past clients have included Microsoft, WL Gore, Memorial Sloan-Kettering Cancer Center, CamelBak, Clif Bar, Goodyear Tire, and dozens of smaller companies.

He is a faculty member at the Lean Enterprise Institute and teaches at the Stanford University Graduate School of Business, the Stanford Continuing Studies Program, and the Ohio State University’s Fisher School of Business.

Dan is a dynamic speaker who has keynoted at conferences around the world and spoken at numerous Fortune 500 companies. He’s also an author of two books—A Factory of One and Building the Fit Organization—both of which were honored with Shingo Research Awards. The Conclusion Trap just came out in April. Markovitz lived in Japan for four years and is fluent in Japanese. He holds a BA from Wesleyan University and an MBA from the Stanford University Graduate School of Business.