Webinar: Why Operations Science Matters
Many organizations rely on best practices—Lean, Six Sigma, Agile, digital tools—yet still struggle with long lead times, firefighting, and unpredictable performance.
The problem isn’t effort or commitment.
It’s a knowledge gap.
In this webinar, Ed Pound explains how Operations Science provides a shared, scientific understanding of how systems actually behave—especially when it comes to variability, utilization, flow, and cycle time.
Rather than asking teams to “believe” in another improvement program, Operations Science helps people understand why outcomes occur and how to improve them predictably.
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What This Webinar Covers
In this session, you’ll learn:
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Why best practices alone often produce unintended consequences
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The fundamental relationship between utilization, variability, and cycle time
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Why striving for 100% utilization creates longer lead times
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How Operations Science applies beyond factories—to healthcare, construction, and services
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How shared understanding reduces chaos, stress, and firefighting
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How leaders can design, implement, and control operations more effectively
These concepts are drawn from decades of real-world application and from Ed’s work on Factory Physics for Managers and the emerging field of Operations Science.
What Is Operations Science?
Operations Science is the study of how resources are transformed to deliver products and services—while managing variability in demand and processes.
It provides:
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A common language for leaders and frontline teams
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Scientific insight into flow, queues, buffers, and lead time
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Practical guidance for making better operational decisions
When everyone understands how the system behaves, teams stop working at cross-purposes—and start improving together.
Who This Webinar Is For
This webinar is especially valuable for:
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Executives responsible for operational performance and strategy
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Continuous improvement, Lean, and operational excellence leaders
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Operations, manufacturing, and supply chain managers
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Healthcare and service leaders struggling with flow and delays
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Organizations experiencing constant firefighting or variability-driven stress
If you’re trying to improve results without burning people out, this session will challenge and clarify your thinking.
Key Insight: Predictability Beats Heroics
Operations Science doesn’t eliminate variability—but it helps leaders plan for it intentionally.
When organizations understand how variability, buffers, and utilization interact, they can:
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Reduce lead times without pushing people harder
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Improve reliability without excess inventory
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Shift from reactive management to predictable performance
As Ed explains, sustainable improvement comes from understanding the system, not chasing symptoms.
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