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Why Buy-In Is the Difference Between Success and Stalled Improvement

Getting buy-in isn’t about convincing people or pushing harder. Real buy-in comes from understanding how people think, what motivates them, and how change actually works inside organizations.

In this on-demand KaiNexus webinar, Sarah Baker shares a practical, human-centered framework for gaining authentic buy-in for continuous improvement, Lean initiatives, and organizational change. Rather than focusing on tools or mandates, this session explains why buy-in happens in stages—and how leaders often unintentionally block it.

Whether you’re launching a new improvement effort or struggling with resistance to existing initiatives, this webinar will help you move from surface-level agreement to real commitment and action.

View all previous KaiNexus Continuous Improvement Webinars


What You’ll Learn

  • Why buy-in cannot be forced—and what actually creates it

  • The four distinct steps people move through before committing to change

  • How motivation, psychology, and philosophy shape improvement efforts

  • How to uncover resistance early before it derails progress

  • Common leadership behaviors that unintentionally undermine buy-in

  • Practical approaches to building trust, ownership, and follow-through


Key Insights

  • Buy-in is a process, not a single moment or decision

  • Resistance often signals unmet needs, not unwillingness

  • Skipping steps leads to compliance without commitment

  • Sustainable improvement depends on trust and psychological safety

  • Leaders influence buy-in more through behavior than authority


Who Should Watch

This webinar is ideal for:

  • Continuous improvement and Lean professionals

  • Leaders driving organizational change

  • Managers facing resistance or disengagement

  • Organizations seeking lasting improvement—not short-term compliance

Listen to a Podcast Preview:

About the Presenter:

Sarah BakerSarah Baker

Sarah is a Consultant & Facilitator at IQC. She has an MS in Industrial and Organizational Psychology and a BA in Philosophy and Psychology. Sarah challenges and inspires others to think critically and shift toward more effective perspectives. Her thoughtfulness, enthusiasm, and passion for learning support her in providing excellent work. As a facilitator, she uses philosophy and psychology techniques to inspire growth and excellence. 
 
Areas of Expertise: Industrial and Organizational Psychology, Philosophy, Personal Leadership, Leadership Development, Curriculum Design, and Facilitation