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When Post-Its Didn't Cut it Anymore: How a Hospital Adopted KaiNexus

In this webinar, you will learn:

  • The preconditions for a successful rollout
  • The levers for driving KaiNexus adoption
  • How to develop and rely on the organizational help chain to manage training

Originally Aired: November 30 from 1:00 - 2:00 pm EDT
Length: 1 hour
Hosted By: Mark Graban and Tania Lyon


About the Host:

T_Lyon_Headshot.jpgTania Lyon

Dr. Lyon has spent the last 7 years leading St. Clair Hospital, a large award-winning community hospital in Pittsburgh, PA, through a “lean” transformation as their first Director of Organizational Performance Improvement. She has trained over 1600 hospital employees in Toyota principles and methods.  Her own background in Lean healthcare comes from 5 years with the nonprofit Pittsburgh Regional Health Initiative (PRHI) where she helped to develop their nationally acclaimed curriculum for health care professionals and coached lean improvement efforts in a variety of healthcare settings. Dr. Lyon is also interested in Lean Healthcare applications for low resource settings like hospitals in Malawi and Haiti.  She earned her PhD in Sociology from Princeton University and her BA in Peace and Conflict Studies from U.C. Berkeley and has two charming daughters who have thus far resisted all efforts to apply the Toyota Way to their rooms.