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Capturing and Managing Improvement Opportunities

July 18 from 1:00 - 2:00 ET

Presented by Nick Shonsky

In this webinar you will learn:

  • How to encourage everybody to participate in continuous improvement and how leaders need to support them in this
  • Why it's critically important to use "incidents" to capture improvement opportunities that might otherwise be lost
  • What the "pyramid of success" is and how an organization can build commitment and trust
  • How to align and improve an organization's culture

About the Presenter:

Nick ShonskyNick Shonsky is the Director of Continuous Improvement at The Standard Group. 

Nick started his journey in the printing industry a week before he graduated from high school in 1991 when he was hired at Acorn Press, Inc. He started out making plates - back when plate making was a skill. He learned as much as he could in pre-press while making plates.

When digital printing came around he began as a backup operator and eventually the lead operator. In 2001 he was asked to move into customer service / project management. Acorn Press was eventually sold to Standard Offset and they became the Standard Group.

Nick continued his role as project manager with a pharmaceutical specialty. He also helped with building the storefront support on the customer service side. In 2015 the company made a decision to adopt a Lean culture and he was asked to become the lead in that endeavor. In 2016 he took on the role of Continuous Improvement Specialist full time.