Webinars on Demand

How Scientific Thinking Builds People — Not Just Better Processes

Most improvement efforts focus on results: lower costs, faster processes, fewer defects.

But the organizations that sustain improvement focus on something deeper — developing people who think scientifically, experiment rapidly, and learn their way through uncertainty.

In this webinar, Michael Lombard and Mark Graban explore how Kaizen and Toyota Kata work together to create a culture of continuous improvement driven by experimentation, coaching, and learning — not just tools or events.

You’ll see why the way you pursue improvement matters as much as the outcome, and how leaders can build capability that compounds over time.

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What You’ll Learn

• Why not all improvement approaches produce the same long-term impact
• How Kaizen engages everyone in daily problem solving
• How Toyota Kata develops scientific thinking and new habits
• The importance of rapid PDCA cycles and experimentation
• How coaching accelerates learning and capability building
• Why culture determines whether improvement efforts stick

Who Should Attend

This session is valuable for:

• Executives and senior leaders
• Continuous improvement professionals
• Lean practitioners
• Healthcare leaders
• Operations and quality leaders
• Anyone responsible for organizational performance

About the Presenters

Mark Graban
Author, speaker, and consultant focused on Lean leadership, psychological safety, and continuous improvement. Senior Advisor at KaiNexus and host of multiple improvement-focused podcasts.

Michael Lombard
Continuous improvement leader and practitioner with deep experience applying Kaizen and Toyota Kata in complex organizations, particularly healthcare settings.

Why This Matters

Organizations often pursue improvement through tools, events, or mandates.

Sustainable improvement happens when people develop the capability to:

• See problems clearly
• Experiment safely
• Learn quickly
• Adapt continuously

Kaizen builds participation.
Kata builds scientific thinking.
Together, they create a system that can tackle increasingly complex challenges.

Watch the Webinar

▶️ Access the recording to learn how to initiate experiments, develop people, and build a culture of continuous improvement that lasts.