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Watch Now!

A leadership webinar with Mark Graban and Dr. Greg Jacobson

Most organizations don’t struggle to start improvement.

They struggle to spread it.

A few departments succeed. Others stall. Silos persist. Momentum fades.

This webinar explains how organizations move from pockets of improvement to a true culture where everyone participates in making work better every day.

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Why This Matters

Continuous improvement only delivers full value when it extends across the entire system.

When improvement stays isolated:

  • Gains remain local instead of organizational
  • Silos create suboptimization
  • Leaders assume “we tried Lean” when it never truly scaled

Sustainable improvement requires intentional spread — not a one-time rollout.


What You’ll Learn

🔹 What “spreading continuous improvement” really means
🔹 Why improvement efforts stall after early success
🔹 The three essentials: methodology, leadership, and technology
🔹 How coaching accelerates adoption across departments
🔹 Why starting small leads to faster long-term progress
🔹 How ideas spread from one team to many without forcing change
🔹 Leadership behaviors that sustain participation


Key Insight

Continuous improvement is not a project.

It’s a system of behaviors reinforced by leadership, supported by simple methods, and enabled by visibility and collaboration.

Organizations that succeed treat spread as a process — not an announcement.


Who Should Watch

  • Executives and senior leaders
  • Continuous improvement professionals
  • Healthcare leaders and operational leaders
  • Strategy and transformation teams
  • Managers responsible for performance and engagement

About the Presenters

Mark Graban
Author, speaker, and consultant focused on Lean leadership and psychological safety. Author of Lean Hospitals and co-author of Healthcare Kaizen. Senior Advisor to KaiNexus.

Dr. Greg Jacobson
Co-Founder and CEO of KaiNexus. Physician and improvement leader focused on the science of organizational culture, habit formation, and sustainable improvement systems.

Final Thought

Improvement spreads when people see it working, understand how to participate, and feel safe contributing ideas.

Create the conditions — and the culture follows.